Privacy Policy

2. How We Use Your Information

We use your personal information to:

• •Process and manage your bookings
• •Communicate with you about your booking or enquiry
• •Provide customer support and respond to your questions
• •Send booking confirmations, reminders, and updates
• •Improve our services and website functionality
• •Comply with legal obligations and resolve disputes
• •Send promotional communications (only with your consent)

4. How We Share Your Information

We do not sell your personal data. We may share your information with:

• •Service Providers: Payment processors, email service providers, and booking systems
• •Legal Authorities: When required by law or to protect our rights
• •Business Transfers: In the event of a merger, acquisition, or asset sale

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• •SSL encryption for data transmission
• •Secure servers and databases
• •Access controls and authentication
• •Regular security assessments and updates

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, typically:

• •Booking records: 7 years (for tax and legal compliance)
• •Marketing communications: Until you unsubscribe or request deletion
• •Website analytics: Up to 26 months

8. Cookies and Tracking

We use cookies and similar technologies to:

• •Remember your preferences and settings
• •Analyze website traffic and user behavior
• •Improve website functionality and user experience

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to read their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

11. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

12. Complaints

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):